This Fall, the Finance Department will be launching OneTaxPGH, a new online portal for Real Estate Tax payments and business registration. Currently, more than fifty percent of residents pay their taxes by mail. For OneTaxPGH to be successful, we need more than eighty percent of tax-payers to convert to online payments. That's why we are interested in hearing from residents to better understand why residents choose to pay taxes by mail, and what it would take to convert to online payments.