City on the Move!

Want to see where the Mayor is engaging in your neighborhood? Check out the below map showing where Mayor Gainey is connecting with residents throughout the city.

Upcoming Events

JOIN US WEDNESDAY, JULY 17 AT CITY IN THE STREETS HAZELWOOD

Join us next Wednesday, July 17 for our next City in the Streets event! We’ll be at Propel Hazelwood (5401 Glenwood Ave, 15207) from 4:30p.m. to 7:30 p.m.


City in the Streets brings city government directly to your neighborhood so you can learn about our work, meet the departments who keep our city running, and request services that will make your neighborhood safer and more welcoming.

Leaders and staffers from city departments and authorities will be onsite in Hazelwood to share information about resources and capital projects; deliver on-site services such as permitting support from the Department of Permits, Licenses, and Inspections (PLI); and intake service requests for follow-up work like the removal of unsightly items by the Department of Public Works (DPW).

City departments will use the information and input gathered at each event to create work plans for those neighborhoods and clear timetables for follow-up actions.

City in the Streets Hazelwood is hosted in collaboration with the following partners:

  • Councilwoman Barb Warwick
  • Jada House International
  • Propel Schools
  • University of Pittsburgh
  • Hazelwood Local

Community Kitchen will be providing free food at this event. The University of Pittsburgh's Office of Engagement and Community Affairs will be providing shuttle services to bring residents to City in the Streets Hazelwood from around the neighborhood during the event. Check the list of stops on the City in the Streets Engage page (linked here) to find a shuttle stop near you.

Visit the City in the Streets page on EngagePGH to learn more about the event series, and RSVP. RSVP’s are not required, but help us plan for the event. Inquiries can be made to neighbor@pittsburghpa.gov, or calls to 311.

JOIN US FOR A RIBBON CUTTING JULY 16 TO CELEBRATE RECONSTRUCTION OF CHESTNUT STREET

Join us Tuesday, July 16 at 5 p.m. for a ribbon cutting to celebrate the renovation of Chestnut Street in East Deutschtown! Mayor Ed Gainey will be in attendance, along with staff from the Mayor’s Office of Neighborhood Services, Department of Mobility and Infrastructure (DOMI), Councilman Bobby Wilson, and members of the Community Alliance of Spring Garden-East Deustschtown (CASGED).

DOMI has been working to rehabilitate Chestnut Street from Phineas Street to Spring Garden Avenue since spring OF 2023. Chestnut Street is a high-volume historic thoroughfare in the East Allegheny Neighborhood and is a critical connection between Downtown, Troy Hill, and Spring Hill-City View.

The project required removing and replacing the brick street with a new subsurface, and brick pavers. The work extended from building face to building face, giving the whole street a new look.

This rehabilitation project is one of many in the Northside to improve traffic calming and street surfaces, which increases safety and mobility for all users.

Learn more about this project, and explore other projects on Engage, linked here.

JOIN US JULY 22 FOR THE MAYOR’S RALLY FOR DISABILITY RIGHTS

July is Disability Pride month, which also marks the anniversary of the passage of the Americans with Disabilities Act. To help honor and uplift the disability community, we are hosting the Mayor’s Rally for Disability Rights Monday, July 22 at 5:30 p.m. at Google Pittsburgh (6425 Penn Avenue, 15206).

This event will showcase to the disability community and advocates work the Mayor’s Office has done to advance accessibility since the formation of the Office of Equal Protection and addition of the ADA Coordinator, Michelle Walker.

We’ll also be sharing the latest work by the Office of Equal Protection including:

  • Launching the creation of an ADA Transition Plan, as required by federal law
  • Sharing our Three-Year Disability Rights Strategic Plan
  • Sharing our new Disability Resources Center database

These new resources and plans are a critical piece to ensuring the City of Pittsburgh is a place that is safe and welcoming, and all can thrive, regardless of their abilities.

RSVPs are required to attend. You can RSVP at the link here.

ASL interpretation will be provided. For any disability accessibility needs, contact the ADA coordinator via email at ada@pittsburghpa.gov by Friday, July 20.

COMING UP JULY 27: MBK EVENT SUPPORTING PHYSICAL, MENTAL HEALTH FOR BLACK MEN

Saturday, July 27 is Black Men’s Wellness Day at 7 a.m. in Westinghouse Park (7051 Thomas Boulevard, 15208), hosted by My Brother’s Keeper (MBK) Pittsburgh. This event is part of MBK Pittsburgh’s Health and Wellness Summit to provide health services and help destigmatize caring for one’s physical and mental wellbeing.

MBK Pittsburgh is partnering with the African American Male Wellness Agency to host Black Men's Wellness Day in Westinghouse Park to improve the livelihood of Black men and boys.

At Black Men's Wellness Day, the main focus is educating Black men and their families about the importance of physical health and wellness. Free health screenings will be available, as well as games and fun for the whole family to enjoy.

The Health and Wellness Summit focuses on mental health because caring for it is stigmatized in many communities. However, the quality of our mental health affects every aspect of our lives.

Learn more, register to participate or volunteer at the Eventbrite, linked here.

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DON’T MISS THE JULY 26 DEADLINE TO HOST NATIONAL NIGHT OUT IN YOUR NEIGHBORHOOD

Coming up on Tuesday August 6, is National Night Out (NNO), an opportunity for neighbors and law enforcement to build stronger relationships together and improve our City.

These are community-hosted events, and we welcome you to host an event in your neighborhood! The deadline to register to host an event is July 26 at 4 p.m. Register your 2024 NNO Event at this link.

You can use the City’s Department of Public Safety’s National Night Out resources page (linked here) to connect with your Safer Together Pittsburgh Coordinator, find helpful links, and use the City of Pittsburgh’s National Night Out Planning Guide to plan your own neighborhood celebration.

Register your event at the National Night Out site (linked here) and connect with your zone’s Safer Together Coordinator and find resources at the City’s website, linked here.

Check back for information about upcoming community engagements!

What We Do

The City of Pittsburgh's Office of Neighborhood Services:

  • Leads community engagement and customer service on behalf of city departments in all 90 neighborhoods.
  • Is the home of the 311 Response Center, processing more than 100,000 service requests annually.
  • Coordinates between residents and city departments on questions and concerns related to existing 311 service requests.
  • Leads the city's public engagement on infrastructure projects such as bridge repairs, traffic calming, parks and recreation upgrades, and other capital projects.
  • Leads the city's digital engagement program, including managing this EngagePGH platform and producing the bi-weekly resident e-newsletter.
  • Attends and gives updates from the Mayor's Office at monthly community meetings hosted by Registered Community Organizations (RCOs) and other community-based organizations.
  • Leads the Mayor's Office City in the Streets initiative.
  • Administers the Snow Angels and Love Your Block volunteer initiatives.
  • Administers the City Cuts lawn care program for low-income seniors and residents with disabilities.

Our Engagement Standards

  • City-led infrastructure projects will include public engagement to inform residents of feedback opportunities when appropriate.
  • When infrastructure projects need Board of Commission approvals, we partner with the Planning Department to support Development Activities Meeting (DAM) requirements.
  • All in-person engagements will be promoted no less than 14 days in advance via EngagePGH. Other outreach methods may include: the city's resident e-newsletter, social media, and targeted outreach to community-based organizations (including but not limited to Registered Community Organizations [RCOs]).
    • Non-English language flyers will be created for meetings in communities with a known non-English speaking population.
  • All preliminary meeting presentations slides will be posted no less than five business days in advance of a city-hosted meeting.
  • All in-person engagements will provide reasonable accommodations for language access.
    • ASL interpreters at all meetings.
    • Non-English language interpretation for meetings in communities with a known non-English speaking population.
    • Non-English language interpretation when requested.
  • All in-person engagements will have a virtual option.
  • All in-person engagements will be recorded.
  • All final meeting presentations slides will be posted within five business days after a city-hosted meeting.
  • All engagement recordings will be posted within five business days after the meeting.

Engagements around the City


Neighborhood Engagement Coordinators

Our coordinators lead community engagement and customer service for constituents on key issues such as public safety, housing, youth engagement, infrastructure, recreation, and land use. Coordinators attend and give updates from the Mayor's Office at monthly community meetings hosted by Registered Community Organizations (RCOs) and other community-based organizations. They also lead the Mayor's Office City in the Streets initiative, administer the Snow Angels and Love Your Block volunteer initiatives, and administer the City Cuts lawn care program for low-income seniors and residents with disabilities. Each coordinator is assigned a portfolio of neighborhoods.

Lindsey Aquino-Robles

Neighborhood Engagement Coordinator

Chastity Bey

Neighborhood Engagement Coordinator

Ashley Bryant

Neighborhood Engagement Coordinator

Rebekkah Ranallo

Senior Manager of Neighborhood Services

Paul Scott

Neighborhood Services Manager

Find your Neighborhood Engagement Coordinator

ashley.bryant@pittsburghpa.gov

  • Banksville
  • Beechview
  • Bon Air
  • Brookline
  • Carrick
  • Central Lawrenceville
  • East Hills
  • East Liberty
  • Glen Hazel
  • Greenfield
  • Hazelwood
  • Homewood North
  • Homewood South
  • Homewood West
  • Larimer
  • Lincoln-Lemington-Belmar
  • Lower Lawrenceville
  • Morningside
  • Regent Square
  • Squirrel Hill North
  • Squirrel Hill South
  • Stanton Heights
  • Swisshelm Park
  • Upper Lawrenceville

chastity.bey@pittsburghpa.gov

  • Allentown
  • Arlington
  • Arlington Heights
  • Beltzhoover
  • Chartiers City
  • Crafton Heights
  • East Carnegie
  • Fairywood
  • Hays
  • Knoxville
  • Lincoln Place
  • Mt. Washington
  • Mt. Oliver
  • New Homestead
  • Point Breeze (Park Place)
  • Point Breeze North
  • Oakwood
  • Overbrook
  • Ridgemont
  • Shadyside
  • South Shore
  • South Side Flats
  • South Side Slopes
  • St. Clair
  • West End
  • Westwood
  • Windgap

lindsey.robles@pittsburghpa.gov

  • Allegheny Center
  • Allegheny West
  • Bloomfield
  • Central Northside
  • Central Oakland
  • Chateau
  • East Allegheny
  • Friendship
  • Garfield
  • Manchester
  • North Oakland
  • North Shore
  • Polish Hill
  • South Oakland
  • Spring Garden
  • Spring Hill-City View
  • Troy Hill
  • West Oakland

paul.scott@pittsburghpa.gov

  • Bedford Dwellings (Hill District)
  • Bluff (Hill District)
  • California-Kirkbride
  • Crawford-Roberts (Hill District)
  • Duquesne Heights
  • Elliott
  • Esplen
  • Fineview
  • Marshall-Shadeland (Brightwood)
  • Middle Hill (Hill District)
  • Perry South (Perry Hilltop)
  • Sheraden
  • Terrace Village (Hill District)
  • Upper Hill (Uptown, Hill District)

rebekkah.ranallo@pittsburghpa.gov

  • Brighton Heights
  • Central Business District (Downtown)
  • Highland Park
  • Northview Heights
  • Perry North (Observatory Hill)
  • Strip District
  • Summer Hill

311 Representatives

Our 311 representatives ensure all phone calls to 311 and online requests route to the proper department. Representatives answers questions, and supports callers in learning about and registering for various Neighborhood Services initiatives.

Eric Anderson

311 Representative

Deborah Balobeck

311 Representative

Naomi Johnson

Assistant Manager of 311 Response Line

Michael Jones

311 Representative

Lindsey Panza

311 Representative

Drew Sansone

311 Representative

Mary Suber

311 Representative

Wendy Urbanic

311 Manager

Wayne Wyant Jr.

311 Representative

Neighborhood Services Specialists

Our specialists support the Mayor's Office of Neighborhood Services with specific initiatives, including digital and infrastructure engagement, and analyzing the success and reach of our services.

Matthew Klink

Performance & Operations Analyst

Jan Raether

Infrastructure Engagement Specialist

Laura Tsutsui

Digital Engagement Coordinator

jan.raether@pittsburghpa.gov

Jan Raether is Neighborhood Services' Infrastructure Engagement Specialist. He coordinates with the Departments of Mobility and Infrastructure (DOMI) and Public Works (DPW) to solicit feedback for City infrastructure projects and keep the public informed about ongoing work in their communities.

laura.tsutsui@pittsburghpa.gov

Laura Tsutsui is Neighborhood Services' Digital Engagement Coordinator. She is the site administrator of EngagePGH and coordinates with departments citywide to maintain and update their pages. She also produces the City's official biweekly resident e-newsletter and supports other constituents communication needs for the Neighborhood Services team.

matthew.klink@pittsburghpa.gov

Matt Klink is Neighborhood Services' Performance Operations Analyst. He reviews and synthesizes data from the Neighborhood Services staff to assess the impact of programming, and help prioritize work in High-need and Extreme-need neighborhoods.