Want to see where the Mayor is engaging in your neighborhood? Check out the below map showing where Mayor Gainey is connecting with residents throughout the city.

Check back for information about upcoming community engagements!

The City of Pittsburgh's Office of Neighborhood Services:

• Leads community engagement and customer service on behalf of city departments in all 90 neighborhoods.
• Is the home of the 311 Response Center, processing more than 100,000 service requests annually.
• Coordinates between residents and city departments on questions and concerns related to existing 311 service requests.
• Leads the city's public engagement on infrastructure projects such as bridge repairs, traffic calming, parks and recreation upgrades, and other capital projects.
• Leads the city's digital engagement program, including managing this EngagePGH platform and producing the bi-weekly resident e-newsletter.
• Attends and gives updates from the Mayor's Office at monthly community meetings hosted by Registered Community Organizations (RCOs) and other community-based organizations.
• Leads the Mayor's Office City in the Streets initiative.
• Administers the Snow Angels and Love Your Block volunteer initiatives.
• Administers the City Cuts lawn care program for low-income seniors and residents with disabilities.

• City-led infrastructure projects will include public engagement to inform residents of feedback opportunities when appropriate.
• When infrastructure projects need Board of Commission approvals, we partner with the Planning Department to support Development Activities Meeting (DAM) requirements.
• ⁠All in-person engagements will be promoted no less than 14 days in advance via EngagePGH. Other outreach methods may include: the city's resident e-newsletter, social media, and targeted outreach to community-based organizations (including but not limited to Registered Community Organizations [RCOs]).
  
  • Non-English language flyers will be created for meetings in communities with a known non-English speaking population.
• All preliminary meeting presentations slides will be posted no less than five business days in advance of a city-hosted meeting.
• All in-person engagements will provide reasonable accommodations for language access.
  • ASL interpreters at all meetings.
  • Non-English language interpretation for meetings in communities with a known non-English speaking population.
  • Non-English language interpretation when requested.
• All in-person engagements will have a virtual option.
• All in-person engagements will be recorded.
• ⁠All final meeting presentations slides will be posted within five business days after a city-hosted meeting.
  
• All engagement recordings will be posted within five business days after the meeting.