In November 2023, the rates for Smart Loading Zones were updated to reflect the cost of metered parking. This update also includes a new 15-minute grace period for all users. Rates in the zones are as follows:

The following table shows example rates in various neighborhoods. Signage at each zone indicates the rate for that zone.

How does it work?

• License plate reading technology will analyze real-time curbside activity and automate payment for the time a vehicle spends at the curbs. Registered users are billed by the minute for the exact time spent in the zone.
• Registration is only required one time – after that, all future billing for use of the zone will be done automatically through the license plate reading technology.
• Smart Loading Zones are enforced 8am to 6pm Monday through Saturday and have a maximum loading time of 2 hour.
• There is a 15-minute grace period for all users. If a driver expects to park at the zone for more than 15 minutes, they will need to register and will be automatically billed.

How long is the pilot?

• The Smart Loading Zones started as an initial one-year pilot. City Council extended the pilot for two additional years, moving the final pilot expiration to December 2024.

What are the anticipated outcomes of the pilot?

• Align parking and loading policies with real-time data
• Decrease emissions from unnecessary idling and circling
• Reduce parking-caused traffic and double-parking
• Increase parking turnover for restaurants and small businesses
• Improve safety for pedestrians, cyclists, and other curb users
• Increase delivery efficiency and reduce dwell time

What have the results been so far?

• Average park duration has decreased by nearly 25%
• Average double park duration has decreased by 40%
• Turnover has increased by nearly 25%
• Double park events have decreased month over month, upwards of 30%

Can I park in a smart loading zone if I am not a registered user?

Yes, there is a free 15-minute grace period at all zones for non-registered users. For any time beyond the first 15 minutes, vehicles must be registered and pay for use of the zone. Unregistered vehicles parked beyond the 15 min grace period can be ticketed.

How do I register my vehicle?

You can register your vehicle by scanning the QR code on the sign, or at https://curbpass.io/pittsburgh

Are there any restrictions on who can register?

Any driver may register their vehicle for use of a smart loading zone, including commercial deliveries, fleets, TNCs, and individual drivers.

When are the zones enforced?

Smart Loading Zones are enforced Monday through Saturday, 8am – 6pm.

How are the tickets being issued?

The Smart Loading Zones use license plate reading technology to monitor and enforce the zones. If a violation is detected, a ticket is mailed to the registered owner of the vehicle. There may be up to a ten-day delay between a violation and receiving a ticket in the mail due to processing and mailing times.

What are the potential violations?

Violations include double parking, parking beyond the 2-hour maximum, and failing to pay for use of the zone beyond the 15-minute grace period.

How much are the violations?

Violations may be up to $40.

How long do I have to pay my ticket?

Citizens will have 30 days from the mailing date for initial ticket notification to pay ticket at original fine. Day 31 after mailing of ticket notification 1st late fee of $23.00 will be added. Day 41 after mailing of ticket notification 2nd late fee of $15.00 will be added.

Where can I pay my ticket?

WEB: www.Pittsburghparking.com

Phone: 866-353-7151

Mail: PO Box 640 Pittsburgh PA 15230

In person: Pittsburgh Parking Court 240 4th Ave. Pittsburgh PA 15222

How do I appeal a ticket?

Contact Parking Court by phone at 412-560-7222 for in person hearing

Contest with online hearing at www.Pittsburghparking.com

Unlike a surveillance system or traditional camera recording system, Automotus’s technology captures only three specific types of data:

• De-identified sample image data to train the technology
• De-identified traffic and curb activity metadata to inform smarter policies, and
• Vehicle license plate information for the sole purpose of automatically processing parking payments

License plate information is the only form of personally identifiable information that Automotus collects and it never captures or shares this information for any purpose other than to facilitate automated payment.

For more information, you can review Automotus’s full policy on its website: https://www.automotus.co/privacypolicy

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